Welcome to solvolas.shop and www.solvolas.shop ("Site"). By accessing or using this Site, you agree to be bound by these Terms of Use ("Terms"). These terms govern your interaction with our creative platform specializing in children's handmade floral crafts and educational toys. Please read them carefully with parental guidance if you're under 13 years old.
This Site is designed for families and educators seeking artistic, child-friendly products. You may not: (1) use automated tools to extract product information (as our handmade items require special care descriptions), (2) commercially reproduce our unique floral craft designs (each piece reflects children's creativity), or (3) misuse the educational content (e.g., copying craft tutorials for commercial workshops). Violations may result in account termination to protect our young creators' intellectual property. Parents must supervise children's use of any interactive features on our platform.
All content including floral craft designs, toy prototypes developed through children's workshops, educational materials, and product photography are protected intellectual property. The handmade nature of our products means each item carries unique creative elements that cannot be replicated without permission. This extends to craft instructions, which are developed through child-centered creative processes and protected under copyright law. You may not reproduce, modify, or commercially exploit any content without express written consent from our team.
We carefully document each handmade floral craft's materials and educational toys' specifications, but slight variations may occur due to the creative process. Colors may differ slightly from screen images due to monitor settings and the natural materials used. For safety, all products undergo rigorous testing, but we cannot guarantee against individual allergies or sensitivities to natural materials. Age recommendations are guidelines based on developmental stages - parental discretion is always advised.
Due to the handmade nature of our floral crafts, we limit quantities per customer to ensure fair access to our creative products. Bulk orders may require special arrangement to accommodate our young artisans' production capacity. We reserve the right to cancel orders that appear to be for commercial resale rather than personal or educational use, as our mission focuses on supporting children's creative development through authentic handmade experiences.
Handmade items require additional processing time (typically 7-10 business days) before shipment to ensure quality. During peak creative seasons or school holiday periods, processing may extend to 14 business days. We use careful packaging methods to protect delicate floral crafts during transit. International shipments may be subject to customs delays beyond our control. Tracking information will be provided once your child's creation begins its journey to you.
Given the handmade nature of our products, we offer a 21-day return policy from delivery date for unused items in original condition. Due to hygiene considerations, certain floral crafts may be final sale if the packaging has been opened. Refunds will be processed within 14 business days of receiving the returned item at our creative studio. For safety reasons, damaged items must be reported within 7 days of delivery with photographic evidence.
The Site may link to educational resources, child-safe crafting tutorials, or parenting blogs that feature our creative products. These external sites operate independently, and we cannot guarantee their content appropriateness or security measures. We carefully select partners who share our values regarding children's creative development, but always review third-party content before allowing child access.
The Site and its creative content are provided "as is" without warranties of any kind. We cannot guarantee: (1) continuous availability of specific floral craft designs (as they're often limited editions), (2) identical replication of handmade items (each carries unique artistic variations), or (3) suitability for all children (individual abilities and sensitivities vary). Adult supervision is recommended for all craft activities described on our platform.
To the fullest extent permitted by law, solvolas.shop shall not be liable for: (1) delays caused by the careful handmade production process, (2) natural variations in floral materials, (3) individual creative interpretations of craft projects, or (4) third-party actions related to shared educational content. This limitation helps maintain our focus on nurturing children's creativity through safe, artistic expression.
We may update these Terms to reflect improvements in our creative processes or changes in children's product safety regulations. Updates will be posted on the Site with an effective date. Continued use after changes constitutes acceptance - we recommend periodically reviewing these Terms to stay informed about our evolving creative platform for young artists.
For questions regarding these Terms or our creative products, please contact our team at [email protected]. We typically respond within 2-3 business days, though response times may be longer during school holiday periods when our young creators are most active.
